Business process management (BPM) is a discipline that uses various methods to discover, model, analyze, measure, improve, and optimize business processes. A business process coordinates the behavior of people, systems, information, and things to produce business outcomes in support of a business strategy.
A business process is an activity or set of activities that will accomplish a specific organizational goal. Processes are also viewed as ‘strategic assets’ that transform the customer requirements into actual products and services.
As part of Business process management (BPM) we define a systematic approach to make your organization's workflow more effective, more efficient and more capable of adapting to an ever-changing environment.
The implication is that BPM is not about automating business process .The BPM is the activity of discovering and designing the automated process, and is done when the finished application is deployed to your organization.
Our perception is not to merely allow the processes to run but even monitor the process to find areas of improvement as part of BPM.
As the applications are developed incrementally, we seek customer’s feedback, improvements. Those incremental improvements are recorded and fed to the business processes to make the entire process more effective and hence achieve BPM.
We provide an innovative blend of Business Process Management (BPM) and Service-Oriented Architecture (SOA) to deliver a network of distributed business services that can be linked together dynamically to deploy an end-to-end visible business, thereby attracting early benefits out of emerging market opportunities.
Our focus is helping you achieve a differentiating customer experience by abstracting business processes and optimizing them to improve operational efficiency, become effective, and gain agility and flexibility across industries and enterprise functions.
BPM Suite at SSPL involves:
| Process engine | Robust platform for modeling and executing process-based applications, including business rules |
| Business analytics | Enable managers to identify business issues, trends, and opportunities with reports and dashboards and react accordingly |
| Content Management | Provide a system for storing and securing electronic documents, images, and other files |
| Collaboration tools | Remove intra- and interdepartmental communication barriers through discussion forums, dynamic workspaces, and message boards |
Many of the critical IT issues underpinning these business drivers, are addressed: